Privacy Policy
Your privacy is extremely important to us. This policy explains what personal information we collect, how we use it, how we secure it, and your rights regarding that information.
1. Information We Collect
We collect personal information directly from you when you interact with our website. The type of information we collect depends on how you use our services. This may include:
- Contact Information: Such as your name, email address, phone number, and mailing address when you create an account, make a purchase, or sign up for our newsletter.
- Account Information: If you create an account with us, we collect your username and password.
- Transaction Information: Details about purchases you make, including payment information (though we do not store full credit card numbers, which are processed securely by our payment processor).
- Automatically Collected Information: When you visit our website, we may automatically collect certain non-personal information, such as your IP address, browser type, operating system, referring URLs, and pages viewed. This data helps us understand how visitors use our site and improve your experience.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To Provide and Manage Our Services: This includes processing your orders, managing your account, and providing customer support.
- To Communicate with You: Sending you order confirmations, updates about our services, responses to your inquiries, and, if you've opted in, marketing communications.
- To Improve Our Website and Services: Analyzing usage patterns to enhance website functionality, user experience, and the services we offer.
- To Ensure Security: Protecting our website and users from fraudulent activity and abuse.
3. Data Security
We are deeply committed to protecting your personal information. We implement a variety of robust security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption: Using Secure Socket Layer (SSL) technology to encrypt data transmission.
- Access Controls: Restricting access to personal information to authorized employees only, who are bound by confidentiality obligations.
- Regular Security Audits: Continuously monitoring our systems for vulnerabilities.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
4. No Sharing with Third-Parties
We want to be unequivocally clear: We will absolutely not sell, trade, rent, or otherwise transfer your personal information to outside third-parties for their marketing or any other purposes. Your trust is paramount, and your data stays with us.
The only exceptions would be:
- Trusted Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., payment processors, hosting providers, email service providers). These parties are strictly required to keep your information confidential and are only permitted to use it for the specific purposes we define.
- Legal Requirement: If legally required to do so by a valid court order.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction, provided the acquiring entity agrees to adhere to this Privacy Policy.
5. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct any inaccurate or incomplete data we have about you.
- Deletion: Request that we delete your personal data under certain conditions.
- Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information below.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Last Updated: June 22, 2025
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Sandi@authenticvessel.com